Customer Support

Need Help?

You've come to the right place! Check for your issue or question below.

Need help?

Detailed instructions for the most common questions are below. Scroll down for info.

I can't log in!
How can I update my billing information?
I would like to cancel my subscription
My question is about course content, videos, calls, etc.

If your problem is not solved here, click START at the bottom to reach the support team!

I can't log in!

You may be logging in with the wrong email. Use the email you created your account with (hint: We sent the welcome email to the email address you entered).
Click "Forgot Password" option under the login button with each of your email addresses until you get the password reset email.
You may be using the wrong login link. Click here to log in: https://themindsetschool.net/login
You may not have completed your registration. If none of the email s work and you do not have a confirmation/welcome email (check SPAM), something went wrong and you have not yet signed up. Click here to join the community.

If you were charged for membership but tried all items above and do not have access, continue with the form below.

How can I update my billing information?

Click here to login and go directly to the billing screen

or follow the steps below:

Log in
Click your profile image at the top right
Click settings
Click Billing at the top right
Update your billing information

If this does not answer your question, please continue with the form below.

I would like to cancel my subscription:

We sincerely hope you are here because you have found your authentic smile for life!

If you have not yet reached the goal you came here for, let's see if I can help you overcome an obstacle that might be in your way.

Please click here to schedule a call and I'll talk to you soon!

Or, if it's just not the right time, you can request a cancellation by submitting the form at this link.

*Cancellations must take place at least 48 hours before the billing date. If you do not find a time for a call at least 48 hours prior to your billing date, please continue with the form below and include your contact phone number and all available times. I'll reach out and get you taken care of.

Customer Support

Need Help?

Need help?

Detailed instructions for the most common questions are below. Scroll down for info.

I can't log in!

How can I update my billing information?

I would like to cancel my subscription

My question is about course content, videos, calls, etc.

If your problem is not solved here, click START at the bottom to reach the support team!

I can't log in!

You may be logging in with the wrong email. Use the email you created your account with (hint: We sent the welcome email to the email address you entered).

Click "Forgot Password" option under the login button with each of your email addresses until you get the password reset email.

You may be using the wrong login link. Click here to log in: https://themindsetschool.net/login

You may not have completed your registration. If none of the email s work and you do not have a confirmation/welcome email (check SPAM), something went wrong and you have not yet signed up. Click here to join the community.

If you were charged for membership but tried all items above and do not have access, continue with the form below.

How can I update my billing information?

Click here to login and go directly to the billing screen

or follow the steps below:

Log in

Click your profile image at the top right

Click settings

Click Billing at the top right

Update your billing information

If this does not answer your question, please continue with the form below.

I would like to cancel my subscription:

We sincerely hope you are here because you have found your authentic smile for life!

If you have not yet reached the goal you came here for, let's see if I can help you overcome an obstacle that might be in your way.

Please click here to schedule a call and I'll talk to you soon!

Or, if it's just not the right time, you can request a cancellation by submitting the form at this link.

*Cancellations must take place at least 48 hours before the billing date. If you do not find a time for a call at least 48 hours prior to your billing date, please continue with the form below and include your contact phone number and all available times. I'll reach out and get you taken care of.

My question is about course content/videos/calls, etc.

Please click...

Here to ask a question (need to log in to Community Forums)

or

Here to email me feedback at [email protected]

Was your question not answered?

Please submit a Support Ticket below.

We'll be in touch within 24-48 hours!